Listed below, you will find our current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you. Base rates will vary based on the size of meter.
Standard Residential Service Rates
| Monthly base rate: |
$35.00 |
| Tier (gal.): | $/1,000 gal.: |
|---|---|
| 1-1,000 | $0.00833 |
| 1,001-2,000 | $0.00883 |
| 2,001-3,000 | $0.00934 |
| 3,001-4,000 | $0.00984 |
| 4,001-5,000 | $0.01035 |
| 5,001-10,000 | $0.01085 |
| 10,001-15,000 | $0.01136 |
| 15,001 and up | $0.01186 |
We strive to read meters the 16th of the month, however if the calendar does not allow, meters are read the following business day. Most of our meters are "drive by" reads, but sometimes meters are flagged by the read device so the Field Tech has to manually check it. For this reason, we ask if your meter is inside a fence with a dog, please have them secured.
The bills are sent out on the last business day of the month. Your bill is due on the 16th of every month. It is late on the 17th and a 10% penalty will be applied to your account.
Cutoffs are done the 21th of every month UNLESS it is a weekend day then cutoffs will be done at the beggining of the next business day. WE ONLY CUTOFF FOR WHAT'S 30 DAYS AND/OR MORE PAST DUE!!!
Cut-off fee is $100.00 The cutoff fee will be applied to your account if the meter reader comes to your home to shut you off REGARDLESS if you stop him and say you have money. Our meter readers will not accept money, you will need to come to the office and pay. When you come to the office and pay a MINIMUM of your past due amount we will have your water turned back on as soon as possible. If it is past 5:30 P.M. we will turn your water on the next business day.
- Cut-off Fee $100.00
- Return check charge $15.00
- Tampering fee $200.00 and a report to the local authorities for 1st offense
- 2nd offense will be a $200.00 fee and the case will be turned over to the District Attorney
- Tampering WILL NOT be tolerated
- THESE FEES ARE SUBJECT TO CHANGE AT ANY TIME
We understand that situations in life arise, and we are more than willing to work with you. All we ask is that you call us and talk with us before your Tap comes up for cutoff.
